Shipping policy
Shipping Policy
At Awandukan, we aim to deliver your orders safely and conveniently across Pakistan.
Order Processing
Orders are generally processed after confirmation. Please make sure your name, phone number, and delivery address are correct when placing your order.
Orders may be delayed if the provided information is incomplete or incorrect.
Delivery Areas
We deliver to customers across Pakistan through available courier services.
Delivery to some remote or restricted areas may take longer or may not be available depending on courier coverage.
Estimated Delivery Time
Orders are usually delivered within 3–7 business days after dispatch.
Delivery times are estimates and may vary due to:
Courier delays
Public holidays
Weather conditions
Remote delivery locations
High order volumes
Operational or logistical issues beyond our control
Cash on Delivery
Cash on Delivery (COD) is available on eligible orders and locations.
Customers should keep the required payment amount ready when receiving the parcel.
Shipping Charges
Shipping charges, if applicable, will be shown during checkout or communicated before order confirmation.
Shipping fees may vary depending on the product, order value, location, or promotional offer.
Order Confirmation
Awandukan may contact you by phone, WhatsApp, SMS, or another available method to confirm your order before dispatch.
Orders that cannot be verified may be placed on hold or cancelled.
Order Tracking
Once your order has been dispatched, tracking details may be provided where available.
You can also contact our support team for assistance regarding your shipment.
Incorrect Address or Contact Information
Customers are responsible for providing a complete and accurate shipping address and active contact number.
Awandukan is not responsible for delivery delays caused by incorrect or incomplete customer information.
Failed Delivery Attempts
If the courier is unable to deliver because:
The customer is unavailable
The phone number is unreachable
The address is incorrect or incomplete
The customer refuses the parcel
the order may be returned to us.
Repeated refusal of confirmed COD orders may result in restrictions on future orders.
Damaged Parcel
If your parcel appears damaged at the time of delivery, please contact us as soon as possible.
For damaged, defective, or incorrect products, please refer to our Return & Refund Policy.
Delivery Delays
While we make every effort to ensure timely delivery, Awandukan cannot guarantee exact delivery dates when delays are caused by courier services, weather, public holidays, strikes, emergencies, or other circumstances outside our reasonable control.
Contact Us
For shipping or order-related questions:
Store: Awandukan
Website: awandukan.com
Email: info.awandukan@gmail.com
Contact Number: 03434149692
Delivery Area: All over Pakistan
Payment Method: Cash on Delivery available where applicable